- How do I check on an order I have placed?
You can check the status of your order online. Alternatively you may contact our Customer Service Team by emailing us at Hello@carolinayork.com. Please provide your order number when making inquiries.
- Do you accept international orders?
We're sorry CarolinaYork.com is currently only delivering online orders to US addresses. But we are working on expanding.
- Where can I buy Carolina York products?
Carolina York products are only currently available online for across the United States only, but we are working to expand.
- What is your return/exchange policy?
Please view our refund/exchange policy provided at CarolinaYork.com/refund-policy.
- What should I do if I have a complaint?
Please visit the Contact Us section if you have a complaint.
- What should I do if my diffuser spills?